Our Risk Solutions Partner program has allied with a national provider of product recall services to help our commercial insureds in food and manufacturing, as well as wholesalers and retailers, to protect their reputations — and their bottom line — in the event of a product recall. Sedgwick Brand Protection provides recall services that help organizations prepare for this risk with minimum disruption to business.

 

Valuable services for Hanover policyholders

As supply chains and industry regulations increase in complexity, food recalls have become more prevalent than ever before. When food safety is on the line, growers, processors, manufacturers and distributors may need comprehensive infrastructure and industry expertise to remove products from shelves and worries from consumers’ minds.

Sedgwick Brand Protection offers recall and FSMA planning consulting services throughout the supply chain, including:

• Product safety — formulation, process control and packaging — HACCP, GMPs, etc.
• Recall program
• Mock recalls
• Food defense plan
• Food allergen and product labeling program
• Regulatory inspection assistance
• Food safety policy
• Food handler health policy
• Product traceability program
• Crisis management plan
• Supplier approval program
• Good manufacturing practices training

Services include: recall planning and preparation; customer notification and response (including call center infrastructure for end-to-end customer support); store-level recall execution and product retrieval; processing and compliant disposal of product; and close-out with regulatory agencies.