Embracing inclusion, diversity and equity in all forms
Our commitment
At The Hanover, we take great pride in the work we’ve done—and continue to do—to cultivate and enhance our one-of-a-kind culture, one built on our core values: collaboration, accountability, respect and empowerment. We recognize our people are our greatest asset, and we want each and every person to feel heard, valued, respected, and a true sense of belonging.
We’re committed to building and maintaining an inclusive and equitable environment for individuals of all races, ethnicities, genders, abilities, backgrounds, and experiences. Because when we take the time to foster inclusiveness and belonging, our employees and our business thrive.
Embedded within our culture is a commitment to foster an inclusive, diverse and equitable environment. This commitment is the foundation of our one-of-a-kind culture that is proudly built on our core values...We want our team members to feel accepted. To be their authentic selves. To be empowered to offer their unique perspectives.”
John C. Roche
President and Chief Executive Officer
Some of our recent IDE commitments
Encourage diversity across the organization by creating greater transparency into current and future job openings, providing opportunity and development for all employees, and by expanding our reach into diverse talent markets to cultivate more inclusive candidate pools.
Continue to elevate and advance our business resource groups, and develop an abilities-focused BRG, encompassing neurodiversity and both visible and invisible disabilities
Expand cultural competence and support of underrepresented populations with allyship and mentorship opportunities, increasing utilization of inclusive training and driving our culture of belonging
Leverage new technology that benchmarks current diverse supplier spend, identifies new diverse suppliers, and helps define and achieve the goals of a supplier diversity program
- Introduced Cultural Appreciation Day
- Launched enterprise-wide belonging survey and analysis
- Formed eight active business resource groups
- Created inclusion advisory council
- Leveraged recruiting platform to broaden access to students and early-in-career talent
- Enhanced dedicated learning plans and resources for all employees and leaders
- Continued to offer sponsorships with diverse organizations
- Implemented procurement policy updates to encourage diverse supplier slate
- Embedded inclusivity messaging in social media and marketing efforts
Business resource groups
Business resource groups (BRGs) at The Hanover are voluntary, employee-led groups that help foster our commitment to build a more inclusive and diverse work environment by creating an engagement channel where our employees feel safe to be their authentic selves and empowered to offer their unique perspectives. Aligned to our business priorities and objectives, our BRGs serve as both a resource for our employees and our business, helping support our unique culture and driving our business forward.
Kinship Village
Kinship Village’s vision is to attract, educate and empower its members, the Hanover African-American community, and the broader insurance community. The group provides business acumen, development and strategic work initiative opportunities. This, in turn, strengthens our efforts to be more inclusive, advances individual contributions, and helps amplify The Hanover’s competitive advantage.
Proud to Empower
The group’s vision is lead with CARE (our company’s values — collaboration, accountability, respect and empowerment) to create a safe space for employees who identify as LGBTQIA, have family, friends or are an ally of the community.
Veterans Connection
The group’s vision is to leverage the collective experience and shared values of veterans in addition to those interested in supporting our veterans to attract, develop, and retain talent as well as make a difference for the veterans’ community at large.
Hanover United Professionals
Hanover United Professionals (UP) is an employee-led, early-in-career and ally group with a strong focus on career development, philanthropy and intellectual contribution. This diverse group provides a platform for employees to develop their careers, get more involved with the company, and give back to the community.
Women @ Hanover
The group’s vision is to empower women to reach their fullest potential by building confidence, creating work-life balance, developing leadership skills, and broadening professional networks while simultaneously advocating for an inclusive environment. Women @ Hanover provides new channels where women and allies help attract, develop and retain female talent in the industry.
Mi Familia
The group seeks to enhance leadership, promote talent and development, expand community participation, and raise awareness to foster a sense of belonging. This will create a long-lasting impact for The Hanover, its employees, communities, and allies.
H.A.A.P.I.
H.A.A.P.I (pronounced like happy) stands for Hanover Asian American Pacific Islander. The group’s vision is to cultivate a community committed to empowering, engaging, and educating ourselves and other diverse communities about each other's history and experiences.
ABLE
The group's vision is to create a community for Hanover employees who identify as neurodivergent and/or disabled, or are caregivers and allies of this community, by providing resources, education, and support to ensure they and their families feel seen, heard and understood.
Our partnerships
At The Hanover, we believe that diversity in all forms - both visible and invisible - is what drives new solutions, innovation and top performance. Embracing inclusion, diversity and equity is the right thing to do, and we are making intentional efforts to advance our organization on a number of fronts, including our external partnerships.
Awards and recognitions
Best Companies to Work For, U.S. News & World Report, Supporting Family Caregiving (2025-2026)
Best Place to Work for Disability Inclusion, Disability Equality Index, 2024
Leader in LGBTQ+ Workplace Inclusion, Top Score on Corporate Equality Index, Human Rights Campaign Foundation, 2018-present
Our equal employment opportunity/anti-discrimination statement
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race (inclusive of traits historically associated with race including hair textures and protective hair styles i.e., braids, locs and twists), color, creed, religion (including religious dress), sex, age, national origin, physical and mental disability, sexual orientation, gender (including gender identity, gender expression and transgender status), marital status, pregnancy, veteran status, genetic information, ancestry or any other status protected by federal or state law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on race (inclusive of traits historically associated with race including hair textures and protective hair styles i.e., braids, locs and twists), color, creed, religion (including religious dress), sex, age, national origin, physical and mental disability, sexual orientation, gender (including gender identity, gender expression and transgender status), marital status, pregnancy, veteran status, genetic information, ancestry or any other status protected by federal or state law.
Our pay equity statement
The Hanover is an equal opportunity employer that seeks to create a workplace that is free from unlawful discrimination, and where employees are paid for their performance or merit and recognized for their talents and contributions. This policy establishes a culture of pay fairness and fosters the company’s goals of pay equity in hiring and overall compensation practices during the lifecycle of employment at The Hanover, consistent with applicable law.